NURUL LAILI HERZEGOVINA, R.; TAUFIQURROHMAN, S. Sistem Pelayanan Publik Sebagai Peningkatan Kepuasan Masyarakat. Idarotuna : Journal of Administrative Science, [S. l.], v. 3, n. 2, p. 120–137, 2022. DOI: 10.54471/idarotuna.v3i2.35. Disponível em: https://ejournal.akts.ac.id/index.php/idarotuna/article/view/35. Acesso em: 23 aug. 2025.